GREAT NEWS! SAUTTER FAMILY DENTISTRY WILL BE REOPENING ON MONDAY MAY 18TH.
Coming out of the COVID-19 pandemic leaves us with a lot of questions, some uncertainty and unfortunately, lost time. First and foremost, I want you to understand we all went through this together and we will all recover from this together. Coming out on the other side will give us a better understanding of the disease process and transmission and our immune response. Most of us have a new-found appreciation for the health and wellbeing of our family, friends, and the public in general.
We, at Sautter Family Dentistry, hope to reassure our patients of our continued dedication to serve their needs in the safest environment possible. During this unprecedented time, we have been available to see patients on an emergency only basis while also performing over-the-phone consultations and teledentistry when needed. We have also received many thoughtful messages from our patients wishing us continued health and safety. These special memos were great reminders of the compassion of our patients and the genuine relationships we work so hard to foster as your partner in oral health.
Transitioning out of this period, we will work together to continue our service and responsibility to our patients. For decades, dentistry has been one of the leading industries in the understanding and prevention of communicable and infectious diseases, including Hepatitis and HIV. This is mainly due to our work environment as we are consistently in the face of danger (pun intended). To that end, infection control and Universal Precautions are just a few of the many protocols we have always practiced at Sautter Family Dentistry. Most of these processes go unnoticed because they happen prior to and after patient appointments. Disinfection, sterilization, biohazardous material disposal, and waterline filtration and quality are a few systems that we implement day in and day out.
In addition to currently exceeding OSHA regulations, we have adopted added protective measures based on the recommendations from the CDC and the American Dental Association. These precautions will include additional Personal Protective Equipment (“PPE”) for our staff, antimicrobial and disinfectant oral rinses, and continued social distancing by strategic appointment scheduling. These precautions will reduce, if not eliminate contamination, and mitigate exposure risk. Please be aware that these guidelines will be continuously modified due to the ever-changing environment surrounding this novel virus.
As we continue to update our protocols to provide a safe environment for everyone, help us by taking renewed initiative in your oral health. Now, more than ever, it is imperative that we maintain optimal oral health via preventative and restorative procedures that will allow our immune system to be most effective at protecting our bodies. Oral diseases such as cavities and gum disease are a burden to our immune system and can take a toll on our ability to prevent, fight, and heal from disease.
It is our hope that all of our patients have been safe and are feeling well. We are excited to reestablish our relationships with a renewed confidence that it can and will be done in a safer environment than ever. We are happy to answer any questions or concerns that you may have and look forward to seeing your smiling face again.
Barry M. Sautter, DDS
Michelle Valpiani, DMD
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Sautter Family Dentistry
7725 Ballantyne Commons Pkwy Suite 201
Charlotte NC 28277